William has spent over 20 years in the field of social service, acquiring various awards for his work. He attended SFSU for Liberal studies and was a member of the Gospel Choir and Alpha Phi Alpha. William started off his work in social service in Special Education with LH (learning handicapped) and SH (severely handicapped) clients and went into Stars Community Services from there, dealing with 18-24 year old clients and dual-diagnosis. Before arriving at SFPDP, he had spent the past 10 years working in San Bruno Jail. These various experiences has granted him the Trenches Award, as well as a certificate from Nancy Pelosi, the mayor, and Governor Brown from the Senior Sex Offender Agency. William believes in his work as he thinks of it as missionary work and that it is his responsibility to help those who can not help themselves. He draws inspiration from his family who were also in the social service field and would bring clients, without families, home for Christmas. Coop is a big fan of self-care, singing, and spending time with his family and friends.