The Case Manager is responsible for interviewing and assessing clients for appropriate treatment plans. This position also reviews and monitors cases to ensure timely program completion and prepares reports to the Court.
Essential Duties and Responsibilities
Education and/or Experience: Minimum High School Diploma. Three years previous paid work experience in Criminal Justice or related field or a 4 year degree in Criminal Justice or related field.
Language Skills: Read, write, and verbally communicate effectively and professionally with other employees, clients, and outside agencies. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. *Spanish preferred
Technical Skills: Strong computers skills required. Proficient in Microsoft Office suite products and Google applications.
Reasoning Ability: Ability to think independently, to exercise independent discretion, and to solve practical problems and deal with a variety of factual situations where no specific guidelines exist. Ability to interpret a variety of instructions furnished in written, oral, report or schedule form and to exercise good judgment in applying that information.
Other Skills & Abilities: Able to work with little or no supervision under pressure. Excellent organizational skills and attention to detail. Ability to get along with and work cooperatively with others.
Background Checks and/or Licensing Requirements: Criminal Background check by the SF Sheriff’s Department for jail clearance and reference checks.
Equipment/Machinery: Operate equipment such as, but not limited to, personal computer, calculator, fax machine, copier, phone, security system, and door locks.
The noise level in the work environment is usually moderate.
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